Frequently Asked Questions

Everything you need to know about playing Match Factory.

What is Match Factory?

Match Factory is a popular 3D match-3 puzzle game developed by Peak Games (a Zynga company). Players are challenged to collect specific identical 3D items by tapping them into a collection bar within a time limit.

Who created Match Factory?

Match Factory was created by Peak Games, the Turkish mobile game developer famous for hit games like Toon Blast and Toy Blast. Peak Games is now a subsidiary of Zynga, which is owned by Take-Two Interactive.

Is Match Factory totally free?

Yes, Match Factory is free-to-play. You can download and enjoy the game without paying. However, it does offer optional in-app purchases for coins, boosters, and packages (like the Piggy Bank) to help you beat harder levels.

Can you play Match Factory offline?

Match Factory primarily requires an internet connection for features like team events, star tournaments, and syncing your progress. While you may be able to play some pre-loaded levels offline briefly, a stable connection is highly recommended for the full experience.

How do you get more lives in Match Factory?

Lives slowly regenerate over time (usually one every 30 minutes). You can also get free lives by joining a Team and requesting lives from your teammates. Alternatively, you can buy lives using in-game coins.

Do you lose your win streak in Match Factory?

Yes, if you fail a level, you will lose your current win streak. Maintaining a win streak often grants you free starter boosters at the beginning of the next level, so it's beneficial to keep it going!

How do I contact Match Factory customer support?

You can contact support directly from within the game. Go to the game Settings (usually a gear icon), tap on 'Help & Support,' and look for the 'Contact Us' or chat bubble icon in the top right corner to send a message to the support team.